Privacy policy

What this policy covers

This policy explains how AI Automation Digital handles personal information collected through this website, and through the AI receptionists we set up for our clients.

When you contact us

When you book a call, we collect the details you enter: your name, business name, industry, what you need, email address and phone number. We use them to reply to you and to prepare for the call. We do not sell them or add you to a marketing list.

The demo on this website

The demo plays an example call with a scripted caller. It does not use your microphone and does not record anything. The practice names in it are examples.

Calls our AI receptionists answer

Callers are told they're speaking with an AI assistant in the greeting. Each call is transcribed so the practice gets an accurate summary. Whether audio is also recorded is agreed with each practice before go-live.

Call records are kept in the account we set up for the practice. A practice can ask us to delete them at any time, and we delete them when the practice stops using the service.

Analytics

We use cookieless analytics to count visits and see which pages are read. It does not identify you or follow you to other websites.

Access, correction and complaints

You can ask to see or correct the information we hold about you, or ask us to delete it. Email hello@aiautomationdigital.com.au and we will reply within a few business days.